182-183-Covid Help Desk Status-Abudabi-Jed-Ryd
Posted: Tue May 19, 2020 7:11 pm
Application under Section 6 of Right to Information Act 2005
Subject: Information Registered in HelpDesks
Note: Considering the urgency of the matter bearing to life and liberty of citizens, kindly provide the information within 48 hours.
Sir,
Please provide the following information for the regions under your embassy registered since 01 March 2020
1. List of Help Line Numbers, twitter, WhatsApp, email address etc. made available for public to request for help or assistance of Embassy.
2. How many staff are employed to handle each of the helplines.
3. Qualifications and number of years of service of each staff.
4. Details of the software used to manage the helplines.
5. List of Registers maintained by the helplines.
6. List of Indexes used to manage the data received at the helplines.
7. How many calls, messages or emails or tweets did the helpline receive since 01 march 2020
8. How many Indian citizens utilized the helpline since 01 march 2020?
9. What are the requests of the citizens and how many requests fall under each type?
10. How many requests were received for food and how many of them are fulfilled.
11. How many requests were received for Accommodation and how many of them are fulfilled.
12. How many requests were received for repatriation/ evacuation arrangements to India/ flight tickets and how many of them are fulfilled.
13. How many requests were received for assistance to purchase flight tickets and how many of them are fulfilled.
14. How many requests were received for Medical Assistance and how many of them are fulfilled.
15. How many requests were received for Legal assistance and how many of them are fulfilled.
16. How many requests were registered in MADAD and how many are fulfilled.
Please provide any information in by email to simondominic@gmail.com. If only hard copy can be provided, please provide certified copy. Address for sending Hard copy is
Dominic Simon
PO Box 40051
Riyadh 11499
Kingdom of Saudi Arabia
Mobile: 00966-599647718
If hard copy is sent by postal/courier service, Please intimate the Tracking Number.by email. As per decision of the Central Information Commission in CIC/SG/A/2011/002704/16353 Date 15-12-2011 kindly send all communications by speed post.
I hereby declare that I am citizen of India and seeking the information as a citizen. My Passport Number is R8045xxx
If any information is not available in the requested format, please provide copy of existing records from which the information can be obtained /derived.
Subject: Information Registered in HelpDesks
Note: Considering the urgency of the matter bearing to life and liberty of citizens, kindly provide the information within 48 hours.
Sir,
Please provide the following information for the regions under your embassy registered since 01 March 2020
1. List of Help Line Numbers, twitter, WhatsApp, email address etc. made available for public to request for help or assistance of Embassy.
2. How many staff are employed to handle each of the helplines.
3. Qualifications and number of years of service of each staff.
4. Details of the software used to manage the helplines.
5. List of Registers maintained by the helplines.
6. List of Indexes used to manage the data received at the helplines.
7. How many calls, messages or emails or tweets did the helpline receive since 01 march 2020
8. How many Indian citizens utilized the helpline since 01 march 2020?
9. What are the requests of the citizens and how many requests fall under each type?
10. How many requests were received for food and how many of them are fulfilled.
11. How many requests were received for Accommodation and how many of them are fulfilled.
12. How many requests were received for repatriation/ evacuation arrangements to India/ flight tickets and how many of them are fulfilled.
13. How many requests were received for assistance to purchase flight tickets and how many of them are fulfilled.
14. How many requests were received for Medical Assistance and how many of them are fulfilled.
15. How many requests were received for Legal assistance and how many of them are fulfilled.
16. How many requests were registered in MADAD and how many are fulfilled.
Please provide any information in by email to simondominic@gmail.com. If only hard copy can be provided, please provide certified copy. Address for sending Hard copy is
Dominic Simon
PO Box 40051
Riyadh 11499
Kingdom of Saudi Arabia
Mobile: 00966-599647718
If hard copy is sent by postal/courier service, Please intimate the Tracking Number.by email. As per decision of the Central Information Commission in CIC/SG/A/2011/002704/16353 Date 15-12-2011 kindly send all communications by speed post.
I hereby declare that I am citizen of India and seeking the information as a citizen. My Passport Number is R8045xxx
If any information is not available in the requested format, please provide copy of existing records from which the information can be obtained /derived.